Refund/Return Policy

Effective Date: 01/01/2025

At One of One Club, we want every customer to be fully satisfied with their purchase. This policy outlines the conditions for returns, refunds, and exchanges.


1. Eligibility

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, in their original condition, and with original packaging.

  • Proof of purchase is required for all returns.


2. Non-Returnable Items

Certain items cannot be returned or refunded, including:

  • Final sale items

  • Digital downloads

  • Gift cards

  • Items not in their original condition, damaged, or missing parts for reasons not caused by us


3. Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds are issued to your original payment method within 5-7 business days.

  • Shipping costs are non-refundable.


4. Exchanges

  • Exchanges are only offered for defective or damaged items.

  • If the same item is not available, a refund will be issued instead.


5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.

  • For safe delivery, we recommend using a trackable shipping service.